First Line Management Skills - Off The Shelf Elearning Courses

Ideal for new managers, First Line Management Skills has been developed to assist new managers with the key skills required for success in a management role.

This elearning module equips trainees with the knowledge to confidently manage a team, build relationships with employees and support personal development.

Managers often have an in-depth knowledge of a business's products/services and have the technical skills to succeed. However, they may lack the business acumen and people management skills to effectively lead a team and drive the business forward.

By providing a clear framework for the role and responsibilities, managers know where their areas of accountability are, allowing them to focus on these and not become bogged down in tasks that require delegation. We focus on the key aspects of managing a team to bring confidence to first-line managers.

Sponge's First Line Management Skills Elearning course brings clarity to understanding the responsibilities of a first-line manager and how to effectively motivate a team, provide effective feedback, develop the team and manage the flow of work.

Providing elearning resources for managers via the LMS allows you to allocate management skills training in a linear fashion, building upon each module and enabling the user to re-visit as required whenever they may be facing challenges.

Fully online and interactive, available 24/7 on any device and with no time limits, thanks to our state-of-the-art LMS, with an assessment at the end. A certificate can be downloaded upon the successful completion of the elearning Module.

Course outline

  • Understanding the role
  • Leading & communicating
  • Day-to-day tasks
  • Handling longer term tasks
  • Support & personal development

View all of our off the shelf Management courses.

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