Modern Learning Experience Design
Modern learners expect the same quality, relevance and ease of use they experience everywhere else. Enterprise learning often struggles to keep pace.
Sponge combines strategic consulting, behavioural science and one of the industry's largest creative studios to design learning experiences that captivate, move, and motivate people —and that help organisations achieve meaningful change.
The advent of AI has brought age-old L&D ambitions within reach.
For years, Learning & Development teams have pursued agile, personalised, continuous, in-the-flow learning that measures meaningful outcomes.
These goals have remained pipe dreams... until now.
AI is reshaping how knowledge is accessed and how behaviour is influenced. Modernising the learning experience starts with understanding the business value you're targeting. From there, every design decision should make learning easier to access, more relevant to individuals, more engaging to experience and easier to apply in the flow of work.
We help global organisations rethink learning experiences through strategy, behavioural science, creative experience design and emerging technology.
more likely to exceed financial targets: companies using dynamic enablement - with high innovation.
(Bersin)
of managers are dissatisfied with their organisation's L&D
(Harvard Business Review)
of L&D professionals view AI as important in learning strategies, but only 25% factor it in routinely.
(LinkedIn Learning)
Modern learning experiences, designed for performance.
Strategy and experience design together.
Grounded in learning & behavioural science.
One of the industry's largest creative studios.
Large enterprise fluency; small agency soul
Challenges with delivering modern learning experiences.
Learning experiences feel disconnected from the enterprise brand.
The organisation invests millions in employer brand, consumer brand, and internal comms design. Learning materials arrive in a different visual language, with lower production values, from a different set of creative principles. The experience gap tells the workforce what the enterprise values.
Internal teams need specialist capability
Enterprise teams often need additional expertise in connecting learning to business strategy, learning design, creative production, AI, immersive technologies and emerging approaches.
Learning experience design is treated as decoration.
Creative experience design influences attention, emotion, memory and motivation. When used strategically, it strengthens learning outcomes - not simply how it looks.
Compliance learning experiences rarely change behaviour.
Employees click through as fast as they can, retaining little, forgetting more. Even then, knowing is not the same as doing. When the experience is dominated by information transfer and seat time, completion provides limited evidence of confidence or behaviour at the point of work.
AI just means poor solutions increase in volume.
AI has the potential to reinvent learning experiences. Yet many organisations use it to accelerate old production models. Creating more courseware faster rarely creates better learning outcomes.
Learning teams focus on the wrong form of 'innovation'.
The most progressive learning teams rarely chase new technology for its own sake. They simplify learner journeys, remove unnecessary content, strengthen stakeholder alignment and focus innovation where it improves the learning experience and subsequent outcomes.
Learning experiences treat every learner the same.
Modern work demands role-specific, contextual learning experiences. Yet many organisations still deliver identikit content regardless of experience level, role or business context, limiting relevance and reducing application.
How we modernise learning experiences.
We'll parter with you to change perceptions of corporate learning - both with your audiences and your leadership.
Sponge combines consulting, learning science, experience design, creative technology and enterprise delivery to help organisations create learning that reflects the expectations of today's workforce.
01 Learning experience strategy
Learning experience audits, design strategy, audience insight, experience principles and innovation roadmaps..
02 Custom learning experiences
Digital learning, blended learning, facilitated experiences, simulations, branching scenarios, serious games, experiential learning, AI-enhanced learning and multilingual solutions.
03 Creative communications
Learning brands, launch campaigns, internal marketing, storytelling, video, animation and engagement strategies.
04 Innovation & emerging technology
AI learning agents, mixed reality, immersive experiences, conversational learning, performance support and experimentation with emerging technologies.
05 Enterprise implementation
Rollout planning, governance, localisation, accessibility, technical integration and continuous improvement.
06 Embedded experience measurement
Learner experience evaluation, behavioural measures, engagement analytics, qualitative insight and AI-supported measurement approaches.
07 Retained creative partnerships
Flexible access to strategists, learning designers, behavioural scientists, creative specialists and production teams that help organisations continue raising the quality of learning over time.
Arcade fire: Meta's cybersecurity campaign goes global.
We worked with Meta on a worldwide experiential campaign for their 70k employees, "Hacktober", creating a beautiful, arcade-inspired experience that inverted everyone's expectations for data security learning.
Atlassian"…probably the best work I’ve seen from a partner – we truly see you as an extension of our team."
Ready for some wow-factor: with learners and the C-suite alike?
Book a discovery conversation with a learning & enablement specialist. We will walk through your strategic needs, identify the experience design priorities that will lead to performance, and give you a flavour of how we can level-up your learning brand.