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In part two of our conversation with Serena Gonsalves-Fersch, Global Head of Talent at SoftwareOne, we explore how to keep the human at the heart of learning in an increasingly AI-focused world.
In part two of our conversation with Serena Gonsalves-Fersch, Global Head of Talent at SoftwareOne, we explore how to keep the human at the heart of learning in an increasingly AI-focused world.
Serena, Josh, and Kate discuss the impact of AI on job roles, the importance of putting both individuals and businesses at the center of learning strategies, and the need for L&D to move beyond content creation. Serena explores how L&D professionals can stay relevant by focusing on developing essential human skills and reframing their role in organisations.
This episode offers a refreshing perspective on analytics and impact in L&D, emphasising the importance of focusing on end goals rather than getting caught up in metrics. Serena also shares her excitement about the potential of predictive learning and AI in shaping future workforce development strategies.
For L&D professionals looking to navigate the rapidly changing world of work and technology, this episode provides valuable insights on adapting, thriving, and redefining the role of learning in organisations. It's a must-listen for anyone interested in the future of workplace learning and development in an AI-driven world.
In episode 18 of The Unforgettable Learning Podcast, Kate and Josh are joined by Dr. Serena Gonsalves-Fersch, recipient of the Colin Steed Award for Outstanding Contribution to Learning and global head of talent at Software One, for a masterclass in elevating L&D’s strategic impact.
In the second part of our conversation with Egle Vinauskaite, Director of Learning Innovation Consultancy at Nodes, we explore how AI might reshape our understanding of skills, job roles, and the very nature of learning in the workplace.
In part one of our conversation with Egle Vinauskaite, Director of Learning Innovation Consultancy Nodes, we explore the importance of putting problems before technology, understanding the fundamental issues L&D is trying to solve, and the shift from content-centric to growth-oriented learning functions.
In episode 15 of The Unforgettable Learning Podcast, Peter Manniche Riber, Head of Digital Learning at Novo Nordisk, joins Josh and Kate to discuss the intricate challenges of measuring impact in L&D.